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Privacy Policy

A Legal Disclaimer

MdM8.ai (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website (www.mdm8.ai), request a demo, or use our services.
 
 
1. Information We Collect
 
We may collect the following types of information:
 

  • Personal Information: Name, email, phone number, practice name, job title, billing details, and other identifiers you provide when requesting a demo or subscribing to our services.

  • Patient Information (HIPAA-related): If applicable, certain services may process protected health information (PHI) on behalf of covered entities. In these cases, a Business Associate Agreement (BAA) will govern the handling of PHI.

  • Technical Information: IP address, browser type, device identifiers, cookies, and usage data to improve site performance and security.

  • Communication Data: Records of your interactions with our AI-powered systems (e.g., calls, messages, appointment requests).

 
 
2. How We Use Your Information
 
We use your information to:
 

  • Provide and improve our AI-powered automation solutions.

  • Schedule and manage demos, appointments, and support requests.

  • Ensure HIPAA-compliant handling of patient-related workflows.

  • Improve user experience, site functionality, and security.

  • Communicate product updates, offers, or industry news (with opt-out options).

  • Meet legal, regulatory, and compliance requirements.

 
 
3. Data Security
 
We use industry-standard safeguards, including encryption, access controls, and secure hosting environments to protect your information. For healthcare clients, all workflows are HIPAA-ready and we execute Business Associate Agreements (BAAs) when required.
 
 
4. Sharing of Information
 
We do not sell your information. We may share data with:
 

  • Service Providers & Vendors assisting with operations (bound by confidentiality agreements).

  • Legal & Compliance Authorities if required by law.

  • Business Transfers in case of a merger, acquisition, or sale of assets.

 
 
5. Cookies & Tracking
 
We use cookies and tracking technologies to:
 

  • Analyze site traffic and usage.

  • Personalize user experience.

  • Improve marketing performance.

    You may disable cookies through your browser settings.

 
 
6. Your Rights
 
Depending on your location, you may have the following rights:
 

  • Access & Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your data, subject to legal and contractual limits.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Portability: Request transfer of your data in a portable format (where applicable under GDPR).

 
HIPAA-covered entities and patients should direct PHI-related requests through their healthcare provider.
 
 
7. Children’s Privacy
 
Our services are not directed to children under 13. We do not knowingly collect data from children.
 
 
8. International Users
 
If you access our site outside the U.S., please note that your data may be transferred and stored in the United States under applicable data protection standards.
 
 
9. Changes to this Policy
 
We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest version. We encourage you to review this page regularly.
 
 
10. Contact Us
 
If you have questions about this Privacy Policy or our data practices, please contact us

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